COOKIE POLICY
This policy explains how TCG Globe Ltd uses cookies and similar technologies to operate our website, protect customer accounts, remember basket contents and support secure checkout.
1. Who we are
This Cookie Policy is issued by TCG GLOBE LTD, registered in England and Wales under company number 17325561.
Registered office:
47 North Road
Belvedere
Kent
DA17 6JX
United Kingdom
Contact: support@tcgglobe.com
2. What cookies are
Cookies are small text files placed on your device when you visit a website. Similar technologies may store or access information on your device in comparable ways.
Cookies can be temporary and expire when you close your browser, or persistent and remain until their stated expiry date or until you delete them.
3. How we use cookies
TCG Globe Ltd uses essential cookies and similar technologies where necessary to:
- keep the website and customer sessions working;
- remember products placed in a basket or wishlist;
- support account login and email verification;
- protect forms against unauthorised or fraudulent submissions;
- apply security and rate-limiting controls;
- remember temporary checkout and payment information;
- complete orders and provide account features; and
- remember a customer's cookie preference.
4. Cookies currently used by our website
| Cookie or category | Purpose | Type | Typical duration |
|---|---|---|---|
| PHP session cookie, commonly named PHPSESSID | Maintains the secure website session and supports basket, account, login, verification, checkout and anti-forgery protection. | Strictly necessary | Usually until the browser session ends, subject to server session settings |
| Basket and wishlist session information | Remembers selected products and quantities while customers browse and move through checkout. | Strictly necessary | Normally for the active session or until cleared |
| Security and form-validation information | Helps prevent cross-site request forgery, automated abuse, repeated login attempts and other misuse. | Strictly necessary | Session-based or for a limited security period |
| Cookie-preference record | Remembers whether you accepted or rejected optional cookies so that we can respect your choice. | Strictly necessary for consent management | Normally up to 12 months, unless you change or delete the preference sooner |
| Payment-provider cookies | Stripe, PayPal or another payment provider may use cookies or similar technology for secure payment processing, fraud prevention and authentication. | Strictly necessary where required to complete the chosen payment service; otherwise subject to consent | Set according to the provider's own policy |
Exact cookie names and durations may change when website features, browser settings or payment-provider systems are updated.
5. Strictly necessary cookies
Strictly necessary cookies are required to provide a feature or service that you request, or to secure the website and its users. These cookies do not require consent where the relevant legal exemption applies.
Blocking these cookies through browser settings may prevent login, basket, wishlist, checkout, account or security features from working correctly.
6. Analytics, advertising and other optional cookies
TCG Globe Ltd does not currently rely on optional advertising or behavioural-tracking cookies as part of the core website service.
If we introduce analytics, advertising, social-media tracking or other optional technology, we will update this policy and provide an appropriate cookie choice before placing or using those technologies where consent is required.
7. Third-party cookies
Third parties may set or access cookies when you use their integrated services. These may include payment providers, fraud prevention services or embedded external content.
Third-party providers control their own cookies and explain them in their own privacy or cookie notices. TCG Globe Ltd does not control the technical duration of cookies independently set by those providers.
8. Managing cookie choices
Where optional cookies are used, you can accept or reject them through the website's cookie controls. You should be able to change your choice later without having to create an account.
You can also delete or block cookies through your browser settings. Browser controls vary, so consult the help pages for your browser or device.
Deleting cookies may remove your saved choice, sign you out or clear basket and preference information.
9. Similar technologies
The same principles may apply to local storage, pixels, software development kits, device identifiers or other technology that stores information on, or accesses information from, a user's device.
We will provide clear information and obtain consent where required before using non-essential storage or access technology.
10. Personal information and cookies
Information generated through cookies may be personal information where it can identify or relate to an individual. How we use, protect and share personal information is explained in our Privacy Policy.
11. Changes to this policy
We may update this policy when website features, cookie use, service providers or legal requirements change. The latest version will be published on this page with a revised effective date.
12. Contact us
Questions about cookies or privacy can be sent to:
You may also write to:
TCG GLOBE LTD
47 North Road
Belvedere
Kent
DA17 6JX
United Kingdom